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Participant
April 20, 2021
Question

Everythibg deleted except audio

  • April 20, 2021
  • 1 reply
  • 162 views

Hi, so basically I've been slowly working on this animation for over a year and I tried to export it and it gave me a weird error. After it would get done exporting in animate, it would move to media converter, except everytime it got to that process media converter crashed. I did it a few times, then restarted my pc, when I go to open my original animate file, there were no frames, layers, etc at all like if it was all deleted. Only thing left untouched  was my audio. 

 

Does anyone know a fix for this? 

 

P.S. it's also happened to a few older versions of the same file (but less progress) and I never even tried to export them and it did the same thing. 

Somebody please help me.

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    1 reply

    kglad
    Community Expert
    Community Expert
    April 20, 2021

    first see if there's an auto-recovery file:

     

    * open AutoRecoverFilenames.txt** and see if there was a saved file and, if so, check the folder location listed

     

    **

    win: C:\Users\<username>\AppData\Local\Adobe\<animate version>\en_US\Configuration

    mac: Users/<username>/Application Support/Adobe/<animate/flash version>/en_US/Configuration/