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PRgi
PRgi
Participant
November 5, 2020
Answered

Export with Media Encoder fails

  • November 5, 2020
  • 3 replies
  • 801 views

Hi,

While I want to export my Animate file to a video format, using Media Encoder, the latter does'nt open : it keeps waiting while opening at the same point "Chargement de ImporterQuickTime.bundle" and ends with an alert windom :

"Adobe Media Encoder Error

Adobe Media Encoder has encountered an unexpected error and cannot continue."

Could you help me please ?
Peg

 

 

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer PRgi

    I had a probleme with Creative Cloud.
    I had to reinstall everything. Now it's working.

     

    Thanks for trying to help me.

     

     

     

    3 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 5, 2020

    what are your export media settings?  ie, embed a screenshot showing the panel after your click file>export>export video/media (assuming that's what you are selecting to export to ame).

    PRgi
    PRgiAuthor
    Participant
    November 9, 2020

    I had a probleme with Creative Cloud.
    I had to reinstall every thong. Now its working.

     

    Thanks for trying to help me.

     

     

     

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