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GrayJHP
Inspiring
November 30, 2017
Answered

Exported GIF images not looping despite settings.

  • November 30, 2017
  • 7 replies
  • 30276 views

I cannot get any gifs to loop their animation when I export from Animate CC (2018), even though I have the looping set to "forever" in the export settings. They loop in my mac's finder window, but I'm pretty sure Finder loops all gifs regardless of their settings. When I drag the files into a web browser, they only play once. Same results for both Chrome and Firefox. Why is my "forever" setting just getting ignored when it exports? How do I fix this? I have dug up some iffy websites that let me upload the gif and set it to loop forever, but the image quality and frame rate go down.

This topic has been closed for replies.
Correct answer GrayJHP

Interesting workaround. So far I’ve gotten around it by turning the loop setting off and on again in the export menu before I save. For some reason, (at least for me) toggling that setting must reset something somewhere. It feels like a random pointless extra step, but so far it’s worked.

7 replies

Participant
December 10, 2020

Thanks for sharing! Much appreciated. 

Participant
April 2, 2020

That's crazy. And who'd have thought it. Still not fixed after all this time. Not surprising.

Mohanaraj
Adobe Employee
Adobe Employee
December 10, 2020

Just wanted to let you all know that this is fixed in Animate version 21. No work around needed now, please check and let us know if you still face any issues with this.

 

Thanks!

Mohan

Participant
April 21, 2021

Not fixed. I still have this bug in the latest version 21.0.4

Participant
October 26, 2019

This fixed it for me, too! Thanks!

Inspiring
May 28, 2018

Thank you so much for that - i was baffled by the non-looping too.... Toggling the looping settings fixed it.

Participant
March 2, 2018

Wow! Thanks for that workaround. It worked for me as well.

Impressive that this is still a thing. Come on, Adobe. Fix it!

anokinet
Participant
January 17, 2018

I think I've found it! Maybe...

I changed it to Type Optimized and from Perceptual to Selective and that seemed to have worked a few times already...

Anyone else?

GrayJHP
GrayJHPAuthorCorrect answer
Inspiring
January 17, 2018

Interesting workaround. So far I’ve gotten around it by turning the loop setting off and on again in the export menu before I save. For some reason, (at least for me) toggling that setting must reset something somewhere. It feels like a random pointless extra step, but so far it’s worked.

Participant
January 17, 2018

This finally worked for me as well using your method. Not sure why this is such a problem, but glad you guys gave me a workaround!

kglad
Community Expert
Community Expert
November 30, 2017

i don't see that using windows chrome/ff/ie.