Inspiring

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Exported GIF images not looping despite settings.

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I cannot get any gifs to loop their animation when I export from Animate CC (2018), even though I have the looping set to "forever" in the export settings. They loop in my mac's finder window, but I'm pretty sure Finder loops all gifs regardless of their settings. When I drag the files into a web browser, they only play once. Same results for both Chrome and Firefox. Why is my "forever" setting just getting ignored when it exports? How do I fix this? I have dug up some iffy websites that let me upload the gif and set it to loop forever, but the image quality and frame rate go down.

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GrayJHPCorrect answer

Inspiring

Interesting workaround. So far I’ve gotten around it by turning the loop setting off and on again in the export menu before I save. For some reason, (at least for me) toggling that setting must reset something somewhere. It feels like a random pointless extra step, but so far it’s worked.

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Joshua5C21

Participant

Thanks for sharing! Much appreciated.

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W

what fun

Participant

That's crazy. And who'd have thought it. Still not fixed after all this time. Not surprising.

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Mohanaraj

Adobe Employee

Just wanted to let you all know that this is fixed in Animate version 21. No work around needed now, please check and let us know if you still face any issues with this.

Thanks!

Mohan

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S

Sakh Madic

Participant

Not fixed. I still have this bug in the latest version 21.0.4

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M

mckinley media

Participant

This fixed it for me, too! Thanks!

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C

caracarina

Inspiring

Thank you so much for that - i was baffled by the non-looping too.... Toggling the looping settings fixed it.

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L

lipegon

Participant

Wow! Thanks for that workaround. It worked for me as well.

Impressive that this is still a thing. Come on, Adobe. Fix it!

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anokinet

Participant

I think I've found it! Maybe...

I changed it to Type Optimized and from Perceptual to Selective and that seemed to have worked a few times already...

Anyone else?

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GrayJHPAuthorCorrect answer

Inspiring

Interesting workaround. So far I’ve gotten around it by turning the loop setting off and on again in the export menu before I save. For some reason, (at least for me) toggling that setting must reset something somewhere. It feels like a random pointless extra step, but so far it’s worked.

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