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jekaterina2
jekaterina2
Participating Frequently
May 18, 2018
Answered

exporter.jsfl out of memory HTML5

  • May 18, 2018
  • 3 replies
  • 1425 views

Hi everyone,

I am using macbook 13" early 2015 and the most updated version of Animate CC.

I am doing a project which contains many movie clips. Staring from few days before, when I tried to export to HTML5, it displays "exporter.jsfl out of memory" error. I tried to optimize the project by shortening the movie clip, lowering the resolution of the bitmap image, deleting unwanted files in library but still failed to export. May I know what can I solve this problem? thanks!

This topic has been closed for replies.
Correct answer ankushr40215001

Hey jekaterina2,

You can share file with Mohanraj via any file sharing service like Dropbox or Creative Cloud and sent it in a private message.

For ease you may follow the instructions mentioned here - Please Provide a .muse File to Help Us Fixing Your Issue!

To do a private message hover the mouse on their picture and click on "message".

Thanks!

Ankush

3 replies

Mohanaraj
Adobe Employee
Mohanaraj
Adobe Employee
July 3, 2018

Hi, can you please share the fla file for us to take a look? Thanks!

jekaterina2
jekaterina2Author
Participating Frequently
July 9, 2018

Since I don't want my files be public, is there any way that I can pm you to send you the file?

ankushr40215001
ankushr40215001Correct answer
Inspiring
July 9, 2018

Hey jekaterina2,

You can share file with Mohanraj via any file sharing service like Dropbox or Creative Cloud and sent it in a private message.

For ease you may follow the instructions mentioned here - Please Provide a .muse File to Help Us Fixing Your Issue!

To do a private message hover the mouse on their picture and click on "message".

Thanks!

Ankush

albertd9194959
albertd9194959
Inspiring
June 25, 2018

I usually have this error when using motion tweens that are too long.

Single movieclip tween that lasts 1000 frames for instance.

Regards,

jekaterina2
jekaterina2Author
Participating Frequently
June 26, 2018

Now even sometimes I changed one code of the script, the exporter.jsfl out of memory problem popped up. I am really confused and it causes so many troubles. Hope this problem can be fixed as soon as possible.

Preran
Preran
Legend
May 18, 2018

I am checking with the product team to see if they can help. Stay tuned.

Thanks,

Preran

jekaterina2
jekaterina2Author
Participating Frequently
June 25, 2018

The problem is still not fixed. Sometimes can export sometimes fail, any solution?

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