Skip to main content
Participant
January 22, 2023
Question

Exporting from adobe animate not working because adobe media encoder says its nil

  • January 22, 2023
  • 3 replies
  • 182 views

I have no idea what to do so i'm hoping this could maybe help. I got the free trial of Adobe Animate today to see if I would want it and I made an animation and I wanted to export it. I went to export, export video/media, chose entire movie (1-50 frames), chose an output specifically for where i would want the animations to go, chose the format to be MP3 and the preset is set to default, and i checked start adobe media encoder. I have media encoder minimized while doing this. I'll start to export it and then its states

"Adobe Media Encoder failed to encode, please check the status in Adobe Media Encoder queue for more details!"

Went to media encoder and clicked on failed on the queue to see why and it states

"Source file: (where animate is on my pc)

Output File: (destination I chose)

Presets used: mp3 128 kbps

Video:

Audio: mp3, 128 kpbs, stereo, 00:00:00:0

Bitrite: 

Encoding Time: 00:00:00

(date and time) : Encoding Failed

Encoding failed because the source duration is nil.

"

I have looked through the community and every time I look its for Premiere and I am not using Premier, I am using animate.

I may just have missed something but I truly do not know how to fix this issue so any help would be greatly appreciated on every level.

    This topic has been closed for replies.

    3 replies

    Community Expert
    January 24, 2023

    What is your framerate set too?

    Mario_CR
    Community Expert
    Community Expert
    January 24, 2023

    If an MP4 what you need choose Format: H.264 and Preset: Default (AME) on the export video/media window.

    kglad
    Community Expert
    Community Expert
    January 23, 2023

    mp3 is audio. do you mean mp4?