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Tim8iff
Participating Frequently
July 13, 2017
Answered

Exporting from Animate Won't play

  • July 13, 2017
  • 2 replies
  • 6695 views

Hi,

I'm fairly new to Animate but I can't seem to export any of my animations as videos. I try to export them but Quicktime won't open them, it doesn't seem to recognise an MP4 of MPEG or whatever I save it as.

I've tried using the Media Encoder but the Media Encoder won't import the saved video as it says it 'has no importable streams'.

All I want to do is export the animation as a video. It should be simple? Any help would be appreciated!?

Using the newest Adobe Animate & Quicktime but not Quicktime Pro.

Thanks!

This topic has been closed for replies.
Correct answer Colin Holgate

I think it may well be the version of Animate that I was using on a course, these flash files were from that.

I've just made a really quick animation on my laptop/version of animate and it exported through Quicktime absolutely fine.

T


That one worked for me too. I'm right up to date with Animate though.

Looking at what you're doing suggests something you might like to try. For several versions now it's been possible to import a H.264 video into the timeline. That can be MP4, MOV, doesn't matter, so long as the codec is H.264.

Once that's in the timeline you could lock the layer it's in and do rotoscoping in another layer. When you export to video the H.264 is ignored, just your animation would be in the video.

2 replies

M
Community Expert
mark@headTrixCommunity Expert
Community Expert
July 13, 2017

hi. Sorry to hear that you are having issues....

You should just need the Quicktime Player......  when you export video it exports as a .mov which should open Fine in Quicktime.

Or if you select the "convert video in Adobe Media Encoder" checkbox then it will export the video to an H.264 MP4 or in the Media Encoder you can click the little arrow under FORMAT, and you can change the file type to export.

try UN-CLICKING ""convert video in Adobe Media Encoder" checkbox and see if you can open the .mov that gets exported in QuickTime.

hope that helps!

mark

headTrix, Inc. | Adobe Certified Training & Consulting
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Tim8iffAuthor
Participating Frequently
July 13, 2017

Still doesn't seem to work for some reason. Quicktime just won't open it.

T

M
Community Expert
mark@headTrixCommunity Expert
Community Expert
July 13, 2017

did you try reopening Flash and Quicktime, or rebooting your system.... sometimes it just gets buggy. Are you getting any error messages?

headTrix, Inc. | Adobe Certified Training & Consulting
Colin Holgate
Colin Holgate
Inspiring
July 13, 2017

If you're using File/Export/Export Video, it makes an MOV. If you're getting MP4 or MPEG you're using a different exporter.

How are you doing the export?

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Tim8iffAuthor
Participating Frequently
July 13, 2017

Hey, thanks for the reply!

Yep thats exactly what I'm doing, it does initially export it as .mov. I've just tried changing the format once its exported, but doesn't seem to work either.

So the .mov isn't working either? Any ideas?

Must be something in Animate as .mov files work with my quicktime and I can import different .mov videos into media encoder, just not ones exported from Animate.

T

Colin Holgate
Colin Holgate
Inspiring
July 13, 2017

Check to see what your sound settings are. If you have 24 or 32 bit sound it could well lead to a failure to export. Animate wants sounds to be 16 bit, 44.1 kHz.

Also, does a Test Movie work? If the MOV export fails I would expect the SWF to fail too.

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