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Participating Frequently
Mar 28, 2018 8:54 AM UTC
Answered

Exporting GIF - Matte option is disabled. How to enable it?

I'm trying to export a gif in Animate CC. GIF only has one color in it and that is black. I still get white lines around the gif when I export it because it has a transparent background. Matte option is grayed out and can't be changed.

How to fix?

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    Colin Holgate
    Colin HolgateCorrect answer
    Inspiring
    Apr 3, 2018 4:26 PM UTC

    A possible workaround for your case is to set the stage color to almost black. Like, #010101. If you do that then the transparent option will give you a GIF that is almost exactly like a matte would be.

    If you set the stage to #000000 it fails, because the black shape and black stage make it seem like nothing is there.

    16 replies

    Inspiring
    Feb 1, 2019 2:30 PM UTC

    Yeah, mine is greyed out also. I am exporting a PNG sequence and setting the matte in PS. Annoying though, hopefully they will fix it.

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    chrispeepata
    Participant
    Jul 6, 2020 10:05 PM UTC

    Hi! I have the same problem, mine is grayed out. Attached is the photo. 

    How can I enable the matte option?

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    Colin Holgate
    Colin HolgateCorrect answer
    Inspiring
    Apr 3, 2018 4:26 PM UTC

    A possible workaround for your case is to set the stage color to almost black. Like, #010101. If you do that then the transparent option will give you a GIF that is almost exactly like a matte would be.

    If you set the stage to #000000 it fails, because the black shape and black stage make it seem like nothing is there.

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    Preran
    Legend
    Apr 3, 2018 1:49 PM UTC

    The team informs me that this is a Flash Player limitation - it is not possible to blend/matte with a non-white color.

    Thanks,

    Preran

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    Participating Frequently
    Apr 18, 2023 9:06 AM UTC

    Im facing the same problem

    I cant download flash player since it dissaperead in 2020

     

    Any other options?

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    kglad
    Community Expert
    Community Expert
    Apr 18, 2023 2:25 PM UTC

    if you have animate (or its predecessor) installed, you have the flash player installed, but i don't see how that's relevant to the problem.

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    Preran
    Legend
    Apr 2, 2018 6:03 PM UTC

    Am checking with the team. I have to admit I haven't heard of anything similar.

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    Participant
    Apr 20, 2018 2:44 PM UTC

    I have the same problem, though my co workers matte is enabled and thus far I`ve had to have her export the gifs for me. I cant find a way to enable the matte option?

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