Skip to main content
Participating Frequently
February 19, 2017
Question

Exporting via media encoder removes visuals/

  • February 19, 2017
  • 1 reply
  • 275 views

I made a short animation, and I want to export it. However, when I export it I can only export it as a .swf, so I exported it as a .mov to .mp4 using media encoder. However, this removes all visuals. Does anyone have an idea of how this might have happened?

    This topic has been closed for replies.

    1 reply

    Colin Holgate
    Inspiring
    February 19, 2017

    Which version of Animate are you using? If it's at all recent you should be able to use File/Export/Export Video.

    If you notice the sound quality isn't great, go into the FLA's Publish Settings, and under SWF check what the two audio settings are. You would want to change it from MP3 16kbps to be Raw, 16 bit Stereo, 44.1 kHz.

    Participating Frequently
    February 19, 2017

    Well, I need to export into .mp4 or .avi. Unfortunately, enabling adobe media encoder removes visuals, and without, the format isn't supported.

    Colin Holgate
    Inspiring
    February 19, 2017

    Adobe Media Encoder does give you MP4, but the feature uses QuickTime. Make sure you have QuickTime installed, then the visuals should get through ok.