"Failed to write to directory"

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Try to open Animate trial version, but it shows an error "Closing animate. Failed to write to directory (then the path where Animate is downloaded)". Why can it be?

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kglad

Community Expert

is that where you intentionally installed animate???

did you use the cc desktop app to install animate?

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U

UnderAnimaAuthor

Participant

Used Creative Cloud Desktop

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kglad

Community Expert

and did you change the default installation directory (file>preferences>apps>install location)?

if not, where is animate cc 2021 installed? (it should be in c>program files>adobe>adobe animate 2021.)

and why is that directory shown in the error message?

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