Flash CS 6 Crashing while creating workspace

Question

Hi since yesterday night my Flash CS 6 crashes while initialing. I already reloaded the Flash Folders and tried another admin profile.

But still Flash crashes.

I have Windows 10 64 Bit.

Every other program of the CS workes still fine.

Have anyone an idea what could help?

I really need this program today 😕😕 I can't use Animate though, because I need Actionscript 2...

Thanks

Colin Holgate · Accepted Answer

Thank you. I did all the steps that are described at the website.

Deleting

C:/Users/<username>/AppData/Local/Adobe/Flash CS6/
C:/Windows/system32\Macromed\Flash\FlashAuthor.cfg

Deleting the Key in the registry

CS6: In Registry Editor, right-click the My Computer/HKEY_CURRENT_USER/Software/Adobe/Flash12 registry key and delete it.

And try to start it with: start the application while holding Ctrl+Alt+Shift to delete and reset the preferences to the default.

I get asked if I want to allow flash to change things at the systems. I allow it but it shuts down immidiatly. When I hold the keys longer it wont open at all.

As well no new CS 6 Folder is created at C:/Users/<username>/AppData/Local/Adobe/

I removed the old one and renamed it...

There is a cleaner tool that can delete other files that may be causing problems:

Use the Creative Cloud Cleaner Tool to solve installation problems

If you carefully use that to just remove the Flash Pro CS6 files, then you would have a clean starting point to trying installing again.

kglad · Answer

reset your preferences - removeC:\Users\\AppData\Local\Adobe\Animate CC 2017\ andC\Users\\AppData\Roaming\Adobe\Animate\2017\

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