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Participant
Dec 4, 2022 2:31 PM UTC
Question

Flash CS4 Fatal Error

When I try to open Flash CS4 it gives me some of these errors and opens up with no tool bars at all. I've tried uninstalling and reinstalling without any luck.

 

 

 

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7 replies

kglad
Community Expert
Community Expert
Dec 4, 2022 2:50 PM UTC

you need to reset your preferences:

 

at the bottom of the page here https://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html#:~:text=Windows%3A%20C%3A%2FProgram%20Files,%2FApplications%2FAdobe%20Flash%20CS4%2F you'll see where those are located so you can delete.

 

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Participant
Dec 4, 2022 3:07 PM UTC

Okay I'm in the path below. Which files do I delete?

  • C:/Users/<user name>/AppData/Local/Adobe/Flash CS4/
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kglad
Community Expert
Community Expert
Dec 4, 2022 3:10 PM UTC

what's your os?

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