Flash CS6 Crashes even after un- and re-installing (Friday 26-01-2018)

Question

I work on a MacBookPro with 'macOS High Sierra (version: 10.13.3)'

My Flash CS6 (version: 12.0.0.481) keeps crashing after un-installing and re-installing.

When I open Flash, I do not see the welcome screen.

Then I open een existing or a new document.

I do not see the workspace.

So I go and open a workspace.

At that point it crashes.

See hereby the crash rapport.

FlashCS6-CrashRaport-26-01-2018.txt - Google Drive

Please give me a solution.

That even a beginner can understand.

Because fixing these kind of problem is not mine expertise.

And English is my second language.

(Personally I blame the macOs updates, it worked fine before.)

Colin Holgate · Answer

When you uninstalled you may not have removed preferences. You can reset the preferences by pressing command-option-shift immediately after opening Flash Pro. You should be asked if you want to delete the preferences. That may solve the missing welcome screen and the window layout.

Also, try Help/Updates... to get the CS6 update.

But there are bigger problems. Changing workspaces does seem to lock up CS6, so does doing an import of anything. Right now CS6 can't really work under High Sierra.

CS3 still works, there were changes done after CS6 that affected how importing was done, and in Mac OS CS6 worked ok, It did need the legacy Java on later Mac OS systems, but did still work. Now with High Sierra the changes done in CS6 cause crashes.

I've reported the crashes to Apple and Adobe. It's not out of the question that Apple might find a fix. Adobe certainly could, but I'm not hopeful of them releasing an update to CS6.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded