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Participant
Dec 8, 2017 7:30 PM UTC
Answered

Flash CS6 Crashes Upon Import

It does not matter what I'm trying to import, Flash keeps on crashing. It doesn't matter if I drag and drop or use Command R (MAC) or select import from the drop down menu, a progress bar appears and then Flash crashes. I've searched and have yet to find a solution.

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PolkaPowerCorrect answer
Participant
Jan 15, 2018 10:12 PM UTC

We are running into the same issue. I think it has something to do with Apple's new file system APFS. Our solution is to repartition the drive and add a Mac OS Extended partition and copy the Flash CS6 directory to it and run it from there.

Hope this solves your issue.

25 replies

kglad
Community Expert
Community Expert
Dec 8, 2017 9:21 PM UTC
vtran6449Author
Participant
Dec 9, 2017 1:45 AM UTC

Okay, so I tried Ctrl+Alt+Shift while opening Flash to reset preferences. Nothing has changed.

The only file I could find to delete was on my MAC was: /Library/Application Support/Macromedia/FlashAuthor.cfg.

That's gone and nothing has changed.

Please let me know what else to do. So very frustrating.

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Colin Holgate
Inspiring
Dec 9, 2017 2:45 AM UTC

I wasn't getting a crash, but I was getting a frequent error in CS6. Uninstalling it and reinstalling from the Creative Cloud menu, followed by an update to take it from 12.0 to 12.0.2, solved those errors.

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