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June 8, 2013
Answered

Flash CS6 Error 1

  • June 8, 2013
  • 1 reply
  • 32120 views

Flash won't open because of an error. The error says:

Configuration error

"Please uninstall and reinstall the product.

If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.

Error: 1

http://www.adobe.com/support/ "

What does error 1 mean, how did I start getting it all of a sudden and is there a way of fixing it without reinstalling? Please help! Thanks in advance.

This topic has been closed for replies.
Correct answer kglad

you have nothing to lose reinstalling so, reinstall.

if you have an irrational fear of reinstalling you could try resetting your preferences:  http://forums.adobe.com/message/4348882

but, you'll probably need to reinstall.  if reinstalling fixes the problem, you're lucky.

you may need to uninstall, run the cleaner (http://www.adobe.com/support/contact/cscleanertool.html) and then reinstall.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
June 8, 2013

you have nothing to lose reinstalling so, reinstall.

if you have an irrational fear of reinstalling you could try resetting your preferences:  http://forums.adobe.com/message/4348882

but, you'll probably need to reinstall.  if reinstalling fixes the problem, you're lucky.

you may need to uninstall, run the cleaner (http://www.adobe.com/support/contact/cscleanertool.html) and then reinstall.

June 8, 2013

Resetting preferences worked, thanks for giving me the link!

kglad
Community Expert
Community Expert
June 8, 2013

you're welcome.