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W
Will22570644n7iq
Participant
January 9, 2022
Question

Flickering Loading Wheel On Cursor?

  • January 9, 2022
  • 1 reply
  • 460 views

Hi all,

I just installed Animate for the first time and whenever the program is open my cursor gains a flickering loading wheel, which, when I try to change brush colour, open the file menu, or pretty much any menu, closes them immidiately. I have tried reinstalling, checking for Webcom, but nothing works. Is there a fix for this? 

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 9, 2022

reset your preferences: https://helpx.adobe.com/animate/using/set-preferences.html

W
Will22570644n7iqAuthor
Participant
January 9, 2022

Is there a way to open preferences without clicking the edit menu, cause I can't access it.

 

kglad
Community Expert
kgladCommunity Expert
Community Expert
January 9, 2022

no.

 

per the link: 

Restore all preferences to default settings

  • In the Preferences dialog box, click Reset to Defaults or press and hold Control+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) as you start Animate.

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