Font problem

Hi.
In all font I have only a family. I can't choose the style.
My system: MacOS Catalina

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Community Expert

reset your preferences -

or remove

Win:

C:\Users\\AppData\Local\Adobe\Animate CC \ and
C\Users\\AppData\Roaming\Adobe\Animate\\

Mac: /Users//Library/Application Support/Adobe// and
/Users//Library/Preferences/Adobe/Animate//

Participant

The above didn't fix the problem 😞

Community Expert

did you successfully reset your preferences?

if so,

restart your computer (don't skip this)
use the desktop app to install animate cc

Community Expert

you don't see the option for a font style that you know is installed on your computer?

you can select the option but the font/style is not rendered properly after embedding the font?

something else?

Participant

Yes. I don't see the font style. I In AI, PS, ets. everything is OK. If I choose a font - it's basic value: for example "Thin".

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