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March 15, 2021
Question

Help

  • March 15, 2021
  • 1 reply
  • 125 views

So, I was signed up for adobe monthly, but for some reason, it stopped working and now I have only free trials. help IDK what to do!

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    1 reply

    kglad
    Community Expert
    Community Expert
    March 15, 2021

    check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

     

    if your account shows an active subscription, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html