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Participant
April 9, 2020
Answered

HELP! Animate file got deleted...

  • April 9, 2020
  • 2 replies
  • 655 views

Hi,

really need help. I was exporting a WIP of my animation, and it got stuck on 93% for a few minutes. I forced quit the application and then it asked me if I wanted to reopen it. I clicked yes, it gave the "reopen RECOVER_XXXXX" pop-up, I clicked yes, and tried exporting again. It then got stuck on 92%. I forced quit again, then manually reopened Animate. it then asked if I wanted to reopen the file with a pop-up. I said yes even though the application was already opening. When it opened, it didn't ask if I wanted to reopen the recovery file. Instead, it brought me to the main file selecting page thing. I didn't see the file. I searched in lots of folders, my trash, everywhere that made sense, but I couldn't find the file anywhere. I'm using a MacBook and running Adobe Animate 2020.

Thanks, Antonym

    This topic has been closed for replies.
    Correct answer Nick Gioia

    Did you maybe save the recovery file under the original file? 

    2 replies

    Participant
    April 10, 2020

    I figured out that yes, I did. Thanks!

    Nick GioiaCommunity ExpertCorrect answer
    Community Expert
    April 10, 2020

    Did you maybe save the recovery file under the original file?