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Participant
October 14, 2020
Question

How can I tell that I want to start as another subscription

  • October 14, 2020
  • 1 reply
  • 129 views

When I open Adobe Animate, animate opens a trial version. Adobe believes that someone else should log in. I can not choose another (me). I have two choices: either shut down, or start trial. How can I tell that I want to start as another subscription (dsa-eltron@odfjelldrilling.com)?

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    1 reply

    kglad
    Community Expert
    Community Expert
    October 14, 2020

    check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

     

    then sign out

    then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html