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Tiago Almeida_636
Participant
October 17, 2017
Answered

how to publish animate cc app on ios11 for testing?

  • October 17, 2017
  • 2 replies
  • 777 views

I'm trying to test my animate cc app on an iPad with ios11 and e keep getting an API error.

It works fine on an ipad with ios10 altough i had to downgrade itunes to version 12.4 otherwise the ipads wouldn't show on the device list.

Is this going to be solved ?

thanks

    This topic has been closed for replies.
    Correct answer kglad

    report the problem with publishing to ios 11 and not ios 10:

    Feature Request/Bug Report Form

    2 replies

    Inspiring
    January 25, 2018

    Ok, I found the answer to my version of the issue which was to open iTunes with the device attached and authorise it to share data with the computer.  Obviously a new security feature with later versions of iOS 11.

    kglad
    Community Expert
    Community Expert
    October 17, 2017

    what's the error?

    Tiago Almeida_636
    Participant
    October 19, 2017

    This one...

    Had to remove all Apple software (and delete all Apple remaining files left throughout) and install iTunes 12.4.

    Only then devices would show on deployment list. All iPads with ios10 or below worked fine, this one has ios 11.

    Using latest version of Windows 10.

    Tested again on another computer with windows 10 and iTunes 12.7, no devices show on deployment list.

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    October 19, 2017

    report the problem with publishing to ios 11 and not ios 10:

    Feature Request/Bug Report Form