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Participant
May 16, 2017
Answered

HTML5 canvas page won't load on iOS until the screen is rotated.

  • May 16, 2017
  • 3 replies
  • 406 views

I've created an interactive page that loads and runs perfectly fine on laptops and desktops, but on iOS devices it simply shows a grey screen until I rotate the device, and then the content appears. Unfortunately, while it appears it does not dynamically resize to fit the screen. I have to rotate it two more times before the browser finally recognizes the dynamic resizing and behaves itself.

I've tried isolating layers, code, etc. and I can't for the life of me figure out what is causing this behavior. Has anyone else seen something like this?

Here's my test version:

levels-2

[Moderator moved from The Lounge to Adobe Animate CC - General .]

This topic has been closed for replies.
Correct answer Stagewalker

Well, I broke the project down into more folders and timelines so I could try to isolate what was happening... and for reasons that utterly baffle me, the page has now started to load normally on mobile devices. No change in code, no change in elements, just dispersed across multiple timeline rows.

*throws up hands*

whatever.

3 replies

StagewalkerAuthorCorrect answer
Participant
May 19, 2017

Well, I broke the project down into more folders and timelines so I could try to isolate what was happening... and for reasons that utterly baffle me, the page has now started to load normally on mobile devices. No change in code, no change in elements, just dispersed across multiple timeline rows.

*throws up hands*

whatever.

Participant
May 16, 2017

Sorry. This was created with Adobe Animate.

Nancy OShea
Community Expert
Community Expert
May 16, 2017

Welcome to the Lounge, a non-technical, non-product support forum.

Which software did you use to create your project so a moderator can move your question.

Nancy O'Shea— Product User & Community Expert