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Dechapol5D0C
Participant
February 23, 2021
Question

i can't import tif file to adobe animate

  • February 23, 2021
  • 1 reply
  • 585 views

it's files from Maya and i have QuickTime installed.

how do I fix this

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    1 reply

    JoãoCésar17023019
    Community Expert
    JoãoCésar17023019Community Expert
    Community Expert
    February 23, 2021

    Hi.

     

    According to this help document, .tif files can only be imported if QuickTime 4 or later is installed.

     

    If it is, then please contact the team so they can investigate the issue.

     

    Alternatively, you can also convert your TIFF files to another type, like PSD, if your files have layers, or PNG, if they are flatten.

     

     

    Regards,

    JC

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