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Known Participant
January 26, 2018
Answered

I CANNOT HEAR AUDIO

  • January 26, 2018
  • 3 replies
  • 1590 views

I cannot, for the life of me, figure out how to solve this issue. I have set the audio type to stream, yet I cannot hear it when scrubbing through the timeline. When I test the .SWF movie using CTRL+ENTER, it won't play. I have also tried reinstalling Animate but it still won't work. PLEASE HELP MEEEE

This topic has been closed for replies.
Correct answer Colin Holgate

I have set it to stream. Could it be that I imported it as a .MP3 file instead of a .WAV file??


Both should work, but if you are going to scrub the timeline a lot, WAV is much better. MP3 can break up when scrubbing the timeline.

3 replies

Known Participant
April 4, 2018

Ok peeps i found a fix for this a while back when google chrome was having the same problem. Turns out the program's audio was muted for some reason in the audio mixer. I literally fell off the couch when i figured out the problem.

JoãoCésar17023019
Community Expert
Community Expert
January 29, 2018

Have you checked Control > Mute Sounds (Ctrl + Alt + M / Cmd + Alt + M)?

Although it shouldn't affect the movie test, I think it's worth trying.

Known Participant
January 31, 2018

Awww no i have not. Thanks

_keyframer
Community Expert
Community Expert
January 31, 2018

Set sound from event to stream.

Animator and content creator for Animate CC
Colin Holgate
Inspiring
January 26, 2018

Check what settings you've used for the audio. It needs to be 16 bit, 44.1 kHz ideally. If it's 24 or 32 bit audio, it could well fail.

Known Participant
January 26, 2018

It is 7.1s long, 44KHz Stereo,