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Janine5C0C
Participant
July 20, 2021
Question

I couldn't publish my work.

Hmm, I have this problem where after I am done animating a project, I click "Publish'. Then it says "Importing failed in Adobe Media Encoder". What does that mean? Do I have to install another application for it to work?

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    2 replies

    Adobe Employee
    Sukhesh Shenoy
    Adobe Employee
    September 15, 2021

    Hi @Janine5C0C 

    The issue with video export has been addressed in the latest Animate update 21.0.9 released today. Please update your copy of Animate & Media Encoder to the latest using Creative Cloud Desktop application to avail the fix.

    Thanks.

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    Community Expert
    Nick GioiaCommunity Expert
    Community Expert
    July 26, 2021

    Export it as a .mov then take it into Media encoder and you can change it there. 

     

     

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