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Participating Frequently
Sep 22, 2022 1:16 PM UTC
Question

I only see a blank white canvas with no tools or timeline and the presets don't work

 

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11 replies

kglad
Community Expert
Community Expert
Sep 22, 2022 1:21 PM UTC

select a workspace (middle icon at upper right), and see if that restores animate's functionality.

 

<moved from using the community>

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Participating Frequently
Sep 22, 2022 5:13 PM UTC

doesnt work

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kglad
Community Expert
Community Expert
Sep 22, 2022 5:19 PM UTC

reset your preferences, https://helpx.adobe.com/animate/using/set-preferences.html

 

if that fails, click the home icon.  does that work?  if not, how did you start a canvas project (and have you tried closing that project)?

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