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Known Participant
Oct 2, 2023 8:42 PM UTC
Question

Importing Video to Animate

FLVPlayback: 2.1.0.2.3 Blue Error Box When Importing Video Into Animate. They are mp4 files, and have never had this issue before. 

This doesn't happen every time, usually when I have to take a video into a video editing program to remove the audio, even when I use Adobe Premiere Rush. 

Someone please help! I've been dealing with this off and on for a few weeks now. I have no idea what else to try. 

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21 replies

kglad
Community Expert
Community Expert
Oct 2, 2023 8:57 PM UTC

you're importing an mp4 with what settings and seeing what error?

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Known Participant
Oct 2, 2023 9:57 PM UTC

To see the error I'm getting, please see the attached screenshot on my original post. As far as the settings I'm using, can you be more specific on what info. you're wanting? I'm fairly new to Animate. 

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kglad
Community Expert
Community Expert
Oct 2, 2023 10:02 PM UTC

i don't see an error message in your screenshot.

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