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A
Anonymous
February 18, 2009
Answered

Interactive Map not showing up in IE

  • February 18, 2009
  • 3 replies
  • 499 views
Let me start off by saying that I work for a PR agency that designs all the marketing materials (including websites) for the clients. I'm very new to Flash development. I've never really used it before this project, but it's the company's biggest client, and his happiness is worth 80 grand.

The project I'm talking about is a simple locator map that shows coverage areas of each sales rep. The page is located here: http://www.telegra-inc.com/contact/rep_map.html

The problem: The account manager for this client is unable to see the map. In order for her to show him the page, she has to be sure it's working properly -- otherwise he will be very unhappy. I know for a fact that she uses IE6 on her computer. But she insists that the client is not going to be using anything more advanced. So I decided to check the site on IE7 (on my computer at work) and it doesn't show up either. It works fine in Firefox, and other browsers (including IE7 on my computer at home).

Now then...

As I said, I'm a flash beginner, so I only know a handful of actionscript. And I'm only familiar with 3.0, since I just started using Flash CS4. But can anyone look my script over and tell me if I've got any major errors, or anything that would confuse the browser...... Or the reason why it won't show up in IE? The client is going to Columbia on Friday, and this project has to be ready to show him by then.

Any help would be greatly appreciated!

-Mike

CODE ATTACHED BELOW:
This topic has been closed for replies.
Correct answer Ned Murphy
Lack of opportunity has me unable to confirm this solution, but from what I've heard/read, if you set the window mode (WMODE) to be transparent in the html Flash embedding code, it will fix the problem.

I think you can do this via the Publish Settings as well. In the Publish settings' HTML section there is a drop down list for Window Mode... select the transparent option and then publish. Then, again, replace the code you have with the code you just published.

BTW... I can see your Flash map in the page now, so there is hope

3 replies

Ned Murphy
Ned Murphy
Legend
February 19, 2009
You're welcome, Mike. Now about that happiness being worth 80 grand...? :)
Ned Murphy
Ned MurphyCorrect answer
Legend
February 18, 2009
Lack of opportunity has me unable to confirm this solution, but from what I've heard/read, if you set the window mode (WMODE) to be transparent in the html Flash embedding code, it will fix the problem.

I think you can do this via the Publish Settings as well. In the Publish settings' HTML section there is a drop down list for Window Mode... select the transparent option and then publish. Then, again, replace the code you have with the code you just published.

BTW... I can see your Flash map in the page now, so there is hope
A
Anonymous
February 18, 2009
Woohoo! Yes! It worked. The account manager can also see it on her computer, so we've got it solved!

Thanks for all your help, Ned. :)

-Mike
Ned Murphy
Ned Murphy
Legend
February 18, 2009
I didn't look at your Flash code, but I did take a look at the html code where the Flash is embedded. Here's my suggestion. When you publish the Flash file, also publish an html page (select that option in your Publish Settings). Copy the embedding code from that published html page and put it in place of what you have on the page now. Also, there may be a reference to an AC_FL_RunContent script in that new code. If so, copy the line in the header section of the published page that reads something like...

<script src="AC_RunActiveContent.js" type="text/javascript"></script>

into the header section of the web page as well.

Then, when you upload the page, also upload the AC_RunActiveContent.js file that you will find in the folder where the published Flash and html files live.
A
Anonymous
February 18, 2009
Thank you so much, Ned... I played with the Publish settings, included a link to upgrade the player and rebuilt the page around the code. I'm still waiting to hear from the account manager, but short of upgrading her browser, I'm not sure what else I can do.

One other problem... The flash movie is loading in front of the drop down menus. This blocks some of the longer menu items. The menu itself was generated using MenuMachine in GoLive. Do you have any ideas for getting it to show up in the foreground again?

Thanks so much!

-Mike

The link to the page in question: http://www.telegra-inc.com/contact/rep_map.html
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