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animateuser123456
animateuser123456
Participant
February 19, 2018
Answered

Internet Explorer 11 issues

  • February 19, 2018
  • 1 reply
  • 7176 views

Am getting an issue with IE11 not loading/displaying a HTML5 Canvas published file. It works fine in Chrome and Edge and worked fine in IE when was testing locally (Ctrl+Enter) as was developing it. There is no animation or using additional frames, it is just a number of layers and some interaction with hiding and displaying specific layers. Have published file and am just opening this locally in IE to test, so not uploaded to web yet.

Below errors are showing in IE debug f12

Has anyone experienced similar or have any ideas what could be causing this?

[object Error]
   {
      description: "Object doesn't support property or method 'defineProperties'",
      message: "Object doesn't support property or method 'defineProperties'",
      name: "TypeError",
      number: -2146827850
   }

SCRIPT438: Object doesn't support property or method 'defineProperty'
File: createjs-2015.11.26.min.js, Line: 16, Column: 14921
SCRIPT445: Object doesn't support this action
File: openwater2.js, Line: 14, Column: 1
SCRIPT438: Object doesn't support property or method 'getComposition'
File: openwater2.html, Line: 374, Column: 2

    This topic has been closed for replies.
    Correct answer animateuser123456

    I seem to have found the issue, the internal network was set to force IE to use a different (lower) document mode, so I assume an older version of IE.

    I added the below code into the <head> section which seems to have worked and forces it to use latest IE11

    <meta http-equiv="X-UA-Compatible" content="IE=11" />

    1 reply

    M
    marjantrajkovski
    Inspiring
    February 19, 2018

    https://forums.adobe.com/thread/2070547

    animateuser123456
    animateuser123456Author
    Participant
    February 19, 2018

    Thanks for link, seems a similar issue.

    However, I get the same problem and errors when disabling the spritesheet option and re-publishing??

    I need it to work on a local network, I may be able to upload to an intranet, but is a pain why doesn't work as it does when testing it!?

    animateuser123456
    animateuser123456AuthorCorrect answer
    Participant
    February 20, 2018

    I seem to have found the issue, the internal network was set to force IE to use a different (lower) document mode, so I assume an older version of IE.

    I added the below code into the <head> section which seems to have worked and forces it to use latest IE11

    <meta http-equiv="X-UA-Compatible" content="IE=11" />

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