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Participant
Apr 27, 2024 11:06 PM UTC
Question

issue

Hi guys

         I have an issue with Adobe Flash CS6. I got an installer from a friend and i clicked free trial and now i want to cancel it but it doesnt appear on my plan list on my adobe account, would just unistalling it help? Do you know any other solution to my problem? I got 2 days left! I would appreaciate an answer if you know how to solve it, at least have an solid idea how to solve it

     Thanks.

          

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    7 replies

    kglad
    Community Expert
    Community Expert
    Apr 28, 2024 12:54 AM UTC

    open flash, click help > deactivate or sign out.

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    Participant
    Apr 28, 2024 6:24 PM UTC

    i cant access the deactive option 😞 

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    kglad
    Community Expert
    Community Expert
    Apr 28, 2024 6:35 PM UTC

    if that's because it's grayed out, it's been deactivated.

     

    if that's because of something else, explain.

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    Nancy OShea
    Community Expert
    Community Expert
    Apr 28, 2024 12:30 AM UTC

    Flash CS6 hasn't been sold or supported in 12 years.  It's legacy software that you can't purchase anymore.

     

    Use Adobe Animate instead.  Subscription price is $23/month for 12 months.

    https://www.adobe.com/products/animate.html

     

    [Moderator moved from Using the Community forums to Animate.]

     

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    Nancy O'Shea— Product User & Community Expert