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Participating Frequently
March 22, 2024
Question

Issue with Adobe Animate and Media Encoder

  • March 22, 2024
  • 1 reply
  • 1303 views

Hi! I am working on a school project. I cannot export my animation as a video file, as for some reason Animate is not recognizing Media Encoder.

 

This did not start happening until after I updated to the most recent update of Media Encoder.

 

I have tried uninstalling and reinstalling many times. Animate still does not seem to recognize Media Encoder, even while it is open. I do not know how I can fix this. It's not being caused by my computer, as it's been doing this on both my multimedia lab computer and my personal computer at home.

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    1 reply

    kglad
    Community Expert
    Community Expert
    March 22, 2024

    open ame

    then export video from animate 

    Participating Frequently
    March 22, 2024

    That's also another issue. Animate isn't recognizing AME at all. I can't export anything.

     

    Both computers have said to "Install AME version 8.0 or later, then try again." when I try to export.

     

    I have AME on both computers, though.

    kglad
    Community Expert
    Community Expert
    March 22, 2024

    is your animate 24.0.1?

    is your ame 24.2.1?