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J
jolero
Participant
November 14, 2019
Answered

Issue with AMPHTML plugin in Adobe Animate

  • November 14, 2019
  • 2 replies
  • 1637 views

Hi, I have a problem with installation of extension for Adobe Animate CC 20.0 on MacOS High Sierra 10.13. I want to install AMPHTML extension but after successful installation I cannot create new project with usage of AMPHTML, I have only download option. I tried Adobe Exchange option to install package but it simply don't work. I also tried to install this extension with Anastasiy's Extension Manager and ExManCmd. Both programs successfully installed plugin but I still cannot see option to create project based on AMP, only download is available.

Anybody know if there's any way to make this work? 

I will be grateful for any help you can provide!

    This topic has been closed for replies.
    Correct answer Mohanaraj

    Hi,

    The AMPHTML plugin needs to be updated to be compatible with the latest Animate version. We have informed the plugin developer and in the process of updating it. Will update here once the updated plugin is available.

     

    Thanks!

    Mohan

    2 replies

    S
    Sleek Design
    Participating Frequently
    April 13, 2020

    This is still an issue, the extension does not work. We need to create AMPHTML ads using this, please provide an update Adobe.

      Mohanaraj
      Adobe Employee
      MohanarajCorrect answer
      Adobe Employee
      November 14, 2019

      Hi,

      The AMPHTML plugin needs to be updated to be compatible with the latest Animate version. We have informed the plugin developer and in the process of updating it. Will update here once the updated plugin is available.

       

      Thanks!

      Mohan

        schmar
        schmar
        Inspiring
        January 3, 2020

        This is still an issue. Any updates on this? Also I currently cannot download Animate 19.2.1 cause this error:

        FATAL: Error occurred in download of package (Name: AdobeMediaEncoder13AllTrial Version: 13.1.5.35). Error code: '113'

        Is this just me?

        tomt2479097
        tomt2479097
        Participant
        February 7, 2020

        i have the same problem... 😕😕

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