Javascript error, file could not be opened.

Forum|Forum|9 years ago
April 10, 2017
1 reply
2098 views

So I've worked on this project all day and I had to leave for a few hours. So I saved the project but didn't close adobe animate, and then shut my laptop, I guess the laptop went to sleep. When I came back i opened my laptop but the screen remained black for like 5 minutes straight while the computer was obviously running so i just held the power button for a few seconds to shut it off and then restart it. I open adobe animate again and try to click on my project but then this pops up:

A JavaScript error occurred.

Error: File 'C:\Users\brian\Documents\animate\television.fla' could not be opened.

I'm really worried and I hope everything can be recovered, as I've worked really hard on this and I don't want 7+ hours of work to be wasted . Please can someone help me?

This topic has been closed for replies.

Preran

Legend

Hi Briana,

It looks like your file got corrupt in the process. See if you can recover your file using the process mentioned here

Flash auto recovery save location

How to recover damaged or corrupt files Adobe Flash - Adobe Flash

Thanks,

Preran

B

brianau35845257Author

Participant

Although I'm very thankful for your help, I'm afraid there is still a problem. I'm not sure if I did it correctly but an error box popped up after i finished going to Tools>Repair Archive and it said corrupt header not found and no files repaired. I still cannot open it in adobe animate. I really hope i didn't damage the file any further by trying to recover it incorrectly or something, do you have any more suggestions?

Preran

Legend

You can reach out to Adobe Customer Care to see if they can help you recover your file.

Contact Customer Care

Thanks,

Preran

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