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Jeannie5C1C
Participant
March 30, 2021
Question

Javascript error opening software

  • March 30, 2021
  • 1 reply
  • 297 views

When I open Animate CC I get several recurring error message windows that continue to appear after clicking ok. eventually after clicking OK enought times I can make them disappear long enough to create a new project or open a file etc. 

 

 

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    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 30, 2021

    define a custom keyboard shortcut

    reset your perferences,  https://helpx.adobe.com/animate/using/set-preferences.html

    confirm your reset was successfu by checking that keyboard shortcut was reset

     

     

    if that fails, uninstall, then restart your computer and reinstall.

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