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Participating Frequently
May 16, 2024
Question

Laggy/ Not responding

  • May 16, 2024
  • 2 replies
  • 1157 views

Adobe Animate 2024 opens fine and I can open my files and get into them. BUT when I try to use certain functions such as the selection tool to drag an object it doesn't do anything and gives a loading cersor. The window will go cloudy and tempararily say "Not responding" at the top left-hand corner of the screen. Then it goes back to the program as if nothing ever happened, it doesn't crash or anything. It was working just fine an hour ago but something changed IDK. 

 

Idk if this is relavent but I installed/updated: (I'm pretty sure this problem started before I did these things tho.)

  • Nvidia drivers
  • got microsoft OneDriver
  • intel wireless wifi/bluetooth driver
  • updated windows

 

I have the system requirements if your wondering so it's not that.  

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2 replies

Participating Frequently
May 16, 2024

Idk if this will load but it's a video of what's going on. (Black screen at first, skip ahead)

kglad
Community Expert
Community Expert
May 16, 2024

if you create a new fla, does that occur?

Participating Frequently
May 16, 2024

Yes it does.

kglad
Community Expert
Community Expert
May 16, 2024

set a custom keyboard shortcut 

uninstall animate, including preferences 

reinstall animate

confirm the shortcut was reset

then test for lag