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Participant
June 16, 2017
Answered

Linked FLA images/video/sounds not loading when published

  • June 16, 2017
  • 3 replies
  • 677 views

Hi everyone,

I have been handed a project and I have been asked to make it work when it's published. At the moment it's working in the test environment, but when published the linked FLAs fail to load. It works just fine in previous versions of Flash, but with Animate, it fails to load.

My knowledge of Animate is limited, and I don't know ActionScript. Any direction you can provide will be beneficial.

I have done some research in various forums and my initial thoughts are it could be a URL (the reference to the XML file in the portfolio.fla) not resolving:

https://stackoverflow.com/questions/12645556/flash-builder-urlrequest-local-path-not-resolving

The debugger is throwing this error when the portClick event is clicked:

Error #2044: Unhandled IOErrorEvent:. text=Error #2036: Load Never Completed.

I'm not even sure if the project is ActionScript 2 or 3.

Thanks in advance for your help. Here is the shared content from my Google Account:

Artistic.zip - Google Drive

    This topic has been closed for replies.
    Correct answer Colin Holgate

    The local location has to be set as a trusted location. Go to this page:

    Adobe - Flash Player : Settings Manager - Global Security Settings panel

    and click the Edit Locations drop down menu, Add Location, and Browse for Folder. Find your 'Artistic' folder and add it. Then your videos should work.

    Another solution for local playback is to go into Publish Settings and check the Projector option. You can do Mac and Windows. The Mac projector will play the files ok, even if they are in a new untrusted folder.

    3 replies

    Participant
    June 17, 2017

    Hi Colin, that's right. You're link works perfectly fine, but locally this is what I get when I click on the portfolio button:

    And here are my publish settings:

    I appreciate you taking a look at this for me. Thanks a bunch!

    Colin Holgate
    Colin HolgateCorrect answer
    Inspiring
    June 17, 2017

    The local location has to be set as a trusted location. Go to this page:

    Adobe - Flash Player : Settings Manager - Global Security Settings panel

    and click the Edit Locations drop down menu, Add Location, and Browse for Folder. Find your 'Artistic' folder and add it. Then your videos should work.

    Another solution for local playback is to go into Publish Settings and check the Projector option. You can do Mac and Windows. The Mac projector will play the files ok, even if they are in a new untrusted folder.

    Participant
    June 18, 2017

    Thanks a bunch, Colin. Adding the desktop as a trusted location did the trick. I really appreciate your help. So will the teacher, and the students that I was assisting. Thanks again!

    Colin Holgate
    Inspiring
    June 16, 2017

    It seems that the files run ok when they are online, just not locally. Try this link and tell me if anything isn't working:

    index

    In the publish settings HTML Wrapper section I had to check the "Detect Flash Version" box in order for the page to load ok. And of course in Safari I had to click the button to give permission for the plugin to work. 

    Colin Holgate
    Inspiring
    June 16, 2017

    Your files seem to be ok. It is AS3, but the HTML has an old way of detecting the Flash plugin, and so won't load the content.

    What is an example set of actions that will show a problem? I could watch the videos ok by opening index.swf in Flash Player.

    Participant
    June 16, 2017

    If I publish the project and open the index.html file I can't get the content to display in linked swf files. I have tried in Safari, Chome and Firefox

    Colin Holgate
    Inspiring
    June 16, 2017

    I'm running the debug Flash Player, and I see a lot of errors when I try a publish of the index.html. I'm trying to see what's causing the errors.