Skip to main content
Participant
July 3, 2021
Question

lost autosaves from random crashes

  • July 3, 2021
  • 1 reply
  • 92 views

I was animating on adobe animate(An) but suddenly my An just crashed and then closed then I opened it up again and gave me the option to recover my work which I agreed to however when it loaded up only one of the two files I was using was recovered. then I tried looking for my autosaves to find the other one but I couldn't find one autosave for the work I did for 3hr .which is confusing because I set my autosave to every 10 mins. I don't know if I'm looking in the wrong place but how can I recover this work, as I believe it shouldn't be lost.

 

 

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    Community Expert
    July 3, 2021

    open AutoRecoverFilenames.txt** and see if there was a saved file and, if so, check the folder location listed

     

    **

    win: C:\Users\<username>\AppData\Local\Adobe\<animate version>\en_US\Configuration

     

    mac: Users/<username>/Application Support/Adobe/<animate/flash version>/en_US/Configuration/