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November 17, 2021
Question

Manually Saved A File, Adobe Animate Crashed And Lost Progress

  • November 17, 2021
  • 1 reply
  • 265 views

I happened to save a file I'd been working on and it finished saving. Seconds after it saved, the program crashed and opened that dumb Send Report box (which opens anytime I close the program, anyway). Opened my file again to find all the progress I'd made since I first opened this morning was gone. Which is weird because I MANUALLY SAVED anytime I made any significant changes. Anyway to reverse it? 

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    1 reply

    kglad
    Community Expert
    Community Expert
    November 18, 2021

    1. you can check for an autorecovery file*:

     

    *

    open AutoRecoverFilenames.txt** and see if there was a saved file and, if so, check the folder location listed

     

     

    **

    win:

    C:\Users\<username>\AppData\Local\Adobe\<animate version>\en_US\Configuration

     

    mac:

    Users/<username>/Application Support/Adobe/<animate/flash version>/en_US/Configuration/

     

     

    2.  learn to save frequently with changing version numbers appended so this never happens again.