Me sale el mensaje: "unknow error, quitting aplication"; cuando le doy aceptar, se cierra Adobe Animate.

Question

Hace unos días estaba trabajando normal Adobe Animate. Pero desde ayer me sale el mensaje: "unknow error, quitting aplication"; cuando le doy aceptar, se cierra Adobe Animate. tengo una laptop táctil con windows link, no se si eso tenga algo que ver. Por favor necesito ayuda.

Preran · Answer

Did you make any recent changes to your computer? We know of Adobe Animate crashing on the latest version of Windows.

If you would like us to investigate, send me your Adobe ID, location, and phone number over a private message. We will get in touch with you for investigation. To send a private message, click my picture and use the Message button.

Thanks,

Preran

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