Skip to main content
Impressive_Giggles16E5
Participating Frequently
August 16, 2021
Question

Media encoder 15.4

  • August 16, 2021
  • 2 replies
  • 777 views

If you try to export Video/Media with Animate, the latest version of Media encoder will not work.
Install version 15.2 instead and hope for a new update soon. A big waste of time.


    This topic has been closed for replies.

    2 replies

    Adobe Employee
    September 15, 2021

    Hi @Impressive_Giggles16E5 

    This issue has been addressed in the latest Animate update -21.0.9 released today. Please update your copy of Animate & Media Encoder to the latest using Creative Cloud Desktop application to avail the fix.

    Thanks, Sukhesh.

    kglad
    Community Expert
    Community Expert
    September 15, 2021

    note: adobe updates get rolled-out to users at different times over a period of several days.  if you don't see an update in your cc app, wait.  it will appear within a few days.

    kglad
    Community Expert
    Community Expert
    August 17, 2021

    works fine for me (an 21.0.8 and ame 15.4.1)

    Impressive_Giggles16E5
    Participating Frequently
    August 17, 2021
    1. The latest/most current version of Adobe Animate is the June 2021 release (version 21.0.7). 
      How coud you possibly test on version 21.0.8
    kglad
    Community Expert
    Community Expert
    August 17, 2021