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Impressive_Giggles16E5
Impressive_Giggles16E5
Participating Frequently
Aug 16, 2021 6:36 PM UTC
Question

Media encoder 15.4

If you try to export Video/Media with Animate, the latest version of Media encoder will not work.
Install version 15.2 instead and hope for a new update soon. A big waste of time.


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    9 replies

    Adobe Employee
    Sukhesh Shenoy
    Adobe Employee
    Sep 15, 2021 12:22 PM UTC

    Hi @Impressive_Giggles16E5 

    This issue has been addressed in the latest Animate update -21.0.9 released today. Please update your copy of Animate & Media Encoder to the latest using Creative Cloud Desktop application to avail the fix.

    Thanks, Sukhesh.

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Sep 15, 2021 2:01 PM UTC

    note: adobe updates get rolled-out to users at different times over a period of several days.  if you don't see an update in your cc app, wait.  it will appear within a few days.

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Aug 17, 2021 2:48 PM UTC

    works fine for me (an 21.0.8 and ame 15.4.1)

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    Impressive_Giggles16E5
    Impressive_Giggles16E5Author
    Participating Frequently
    Aug 17, 2021 2:59 PM UTC
    1. The latest/most current version of Adobe Animate is the June 2021 release (version 21.0.7). 
      How coud you possibly test on version 21.0.8
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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Aug 17, 2021 5:27 PM UTC

     

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