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K
Kimberly24904670pcnc
Participant
June 2, 2023
Answered

Media Encoder error cannot read output from Animate

  • June 2, 2023
  • 1 reply
  • 536 views

This issue just recently started, and I am not sure what changed, but when I try to export an MP4 file from Animate, Media Encoder gives me this error message: 

"Could not create the output. Please check if the output is read only or locked."

Please help!

 

This topic has been closed for replies.
Correct answer kglad

the error you showed was trying to use onedrive for the output file.

 

create a folder on your desktop and retry saving the video there.  if that triggers another error message copy and paste here a screenshot of it.

1 reply

Mario_CR
Community Expert
Mario_CRCommunity Expert
Community Expert
June 2, 2023

Hello, have your tried changing the export/output folder?

K
Kimberly24904670pcncAuthor
Participant
June 2, 2023

Yes, I changed it several times, to different locations, formats, that sort of thing, with no difference.

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
June 3, 2023

the error you showed was trying to use onedrive for the output file.

 

create a folder on your desktop and retry saving the video there.  if that triggers another error message copy and paste here a screenshot of it.

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