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Participating Frequently
Dec 19, 2022 12:19 AM UTC
Question

Media Encoder speeding up video

Whenever I finish an animation in Animate, and export it with Media Encoder, instead of the original framerate (usually 24), the video is exported at 30 frames per second. This has led to the timing being offset, as well as audio not being synced up. How can I fix this?

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    15 replies

    Mario_CR
    Community Expert
    Community Expert
    Dec 19, 2022 2:16 AM UTC

    Hello, what are your video export settings?

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    Participating Frequently
    Dec 19, 2022 1:37 PM UTC

    Which program do I find those, and how do I navigate to them? I am very new to Adobe

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    kglad
    Community Expert
    Community Expert
    Dec 19, 2022 1:47 PM UTC

    in animate after clicking file>export>export media you should see the export media panel:

     

     

    actually, just copy and paste a screenshot of that panel just i did.  also, if you have start ame render queue immediately ticked, show your ame panel too (just prior to or after renderng).

     

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