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Participant
October 13, 2021
Question

Missing Assets/Backgrounds...

  • October 13, 2021
  • 1 reply
  • 120 views

I'm a middle school teacher(writing for 8 total middle schools) and on some of our accounts, like mine, the assets are missing certain backgrounds, objects along with many of the hands on tutorials, like the bouncing ball.  Is there something I need to do or am I missing something here?   Any help is appreciated- thanks in advance!

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    1 reply

    kglad
    Community Expert
    Community Expert
    October 13, 2021

    adobe recently upped their requirements for browser security, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

     

    check the problematic computers default browser tls version.

     

    you can also use online tutorials which include downloadable files, View all Adobe Animate tutorials and Animate tutorials | Learn how to use Animate (adobe.com)