Skip to main content
ÉCLAIRAGE PUBLIC
ÉCLAIRAGE PUBLIC
Inspiring
November 13, 2024
Answered

Muffled audio export (Animate > Media Encoder)

  • November 13, 2024
  • 1 reply
  • 542 views

Hello everyone,

 

I am working on animations from 9 to 18 seconds.

And I am having problems with the sound output on the 18 second formats where the music seems muffled.

While it is perfect on the 8 second formats.

The sound at the source is perfect, when editing on Adobe Animate too, it is only when I export with media encoder that the sound is degraded.

However I use the same encoding parameters on the 8 seconds as on the 16 seconds!!!

 

Audio input :

 

Rate : 44,1 kHz

Bits  : 16

 

Media encoder parameters :

 

- Preset used: Match Source – High Bitrate

- Video: 2160x3840 (1.0), 30fps, Progressive, 203 (75% HLG, 58% PQ), Hardware Encoded, 00:00:18:03

- Audio: AAC, 320 Kbps, 48 ​​kHz, Stereo

- Bitrate: VBR, 1 pass, Target 10.00 Mbps

 

Thanks for your lights because there... I am in the dark...! 

    Correct answer ÉCLAIRAGE PUBLIC

    I found the answer!

    Actually I was working in Canvas mode. For those who will have this problem in the future, here is what to do:
    File menu > Convert to format > Action Script 3.0.
    Then File menu > Export > Export a video
    And that's it, nothing else to do, it works! 🙂

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 13, 2024

    change the output parameters to match the input

    ÉCLAIRAGE PUBLIC
    ÉCLAIRAGE PUBLICAuthor
    Inspiring
    November 13, 2024

    Thanks for your answer.

    Do you mean that I have to change the parameters in Media Encoder to match 44,1 kHz and 16 bits ?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 13, 2024

    try it.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices