Skip to main content
ÉCLAIRAGE PUBLIC
Inspiring
Nov 13, 2024 3:28 PM UTC
Answered

Muffled audio export (Animate > Media Encoder)

Hello everyone,

 

I am working on animations from 9 to 18 seconds.

And I am having problems with the sound output on the 18 second formats where the music seems muffled.

While it is perfect on the 8 second formats.

The sound at the source is perfect, when editing on Adobe Animate too, it is only when I export with media encoder that the sound is degraded.

However I use the same encoding parameters on the 8 seconds as on the 16 seconds!!!

 

Audio input :

 

Rate : 44,1 kHz

Bits  : 16

 

Media encoder parameters :

 

- Preset used: Match Source – High Bitrate

- Video: 2160x3840 (1.0), 30fps, Progressive, 203 (75% HLG, 58% PQ), Hardware Encoded, 00:00:18:03

- Audio: AAC, 320 Kbps, 48 ​​kHz, Stereo

- Bitrate: VBR, 1 pass, Target 10.00 Mbps

 

Thanks for your lights because there... I am in the dark...! 

    ÉCLAIRAGE PUBLIC
    ÉCLAIRAGE PUBLICCorrect answer
    Inspiring
    Nov 14, 2024 11:37 AM UTC

    I found the answer!

    Actually I was working in Canvas mode. For those who will have this problem in the future, here is what to do:
    File menu > Convert to format > Action Script 3.0.
    Then File menu > Export > Export a video
    And that's it, nothing else to do, it works! 🙂

    7 replies

    kglad
    Community Expert
    Community Expert
    Nov 13, 2024 8:26 PM UTC

    change the output parameters to match the input

    Translate
    ÉCLAIRAGE PUBLIC
    Inspiring
    Nov 13, 2024 10:04 PM UTC

    Thanks for your answer.

    Do you mean that I have to change the parameters in Media Encoder to match 44,1 kHz and 16 bits ?

    Translate
    kglad
    Community Expert
    Community Expert
    Nov 13, 2024 10:32 PM UTC

    try it.

    Translate