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laurah69435601
Participating Frequently
October 30, 2018
Question

Music

  • October 30, 2018
  • 3 replies
  • 3547 views

Good day. I am working on some school projects for Adobe Animate CC, which has to be in an HTML5 Canvas. The final product has to be sent as an HTML e-mail file. However, when I test my project in a browser (Chromo and Internet Explorer) in Animate it plays fine. However, when I send it to my e-mail and I try to download it from there, I'm unable to hear anything. Does anybody know how to fix this problem? Thanks in advance!

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    3 replies

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    laurah69435601Author
    Participating Frequently
    November 20, 2018

    Is there anything else I could do. They explained to me that files are not changed when they are atached to an e-mail. They should still play. I need help! THANKS in advanced!

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 20, 2018

    you could open your browser's developer tools and confirm a security issue.

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      laurah69435601Author
      Participating Frequently
      November 20, 2018

      I did, and this is what it showed me

      Failed to load resource: net::ERR_FILE_NOT_FOUND

      createjs-2015.11.26.min.js:17 [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check https://xhr.spec.whatwg.org/.

      c._isFileXHRSupported @ createjs-2015.11.26.min.js:17

      createjs-2015.11.26.min.js:17 Access to XMLHttpRequest at 'file:///C:/Users/laura.hernandez/Downloads/WebAudioPluginTest.fail' from origin 'null' has been blocked by CORS policy: Cross origin requests are only supported for protocol schemes: http, data, chrome, chrome-extension, https.

      c._isFileXHRSupported @ createjs-2015.11.26.min.js:17

      sounds/RainingTacosParryGrippBooneBum1.mp3:1 Failed to load resource: net::ERR_FILE_NOT_FOUND

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      October 30, 2018

      i think you're going to run into security issues trying to play an email sound.

        Joseph Labrecque
        Community Expert
        Joseph LabrecqueCommunity Expert
        Community Expert
        October 30, 2018

        The capabilities of various email clients in terms of what sort of stuff is supported will vary wildly. You are best off sticking tio the basics when it comes to email, or link off from email preview to a web URL hosting the full content.

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          laurah69435601Author
          Participating Frequently
          October 30, 2018

          Can you explain to me how to link off from email previow to a web URL hosting the full content? THANK YOU

          Joseph Labrecque
          Community Expert
          Joseph LabrecqueCommunity Expert
          Community Expert
          October 30, 2018

          You could take a screen capture of the content for use in email, or even just use a normal link. Then just link to the resource URL from the email.

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