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Billy doido
Participating Frequently
May 11, 2020
Answered

my adobe animate this locking

  • May 11, 2020
  • 1 reply
  • 2366 views

my adobe animate gets locked when I move or rotate the drawing image  it also hangs if I create too many layers 

 

I use the Adobe Animate 2018 version for Windows 7 SP1 64 bit

This topic has been closed for replies.
Correct answer kglad

Is that my application adobe animate still ta locking ai wanted to know what is folder that makes crashes my animate


if only one fla crashes, it's a fla corruption issue.

 

otherwise, remove:

 

Win:

C:\Users\\AppData\Local\Adobe\Animate CC \ and
C\Users\\AppData\Roaming\Adobe\Animate\\


Mac:

/Users//Library/Application Support/Adobe// and
/Users//Library/Preferences/Adobe/Animate//)

1 reply

kglad
Community Expert
Community Expert
May 11, 2020

if you're using below 1600 layers (though the limit could be 16000, i can't remember), reset your preferences.

Billy doido
Participating Frequently
May 12, 2020

how do I change the settings of adobe Animate  thank you for listening to me

kglad
Community Expert
Community Expert
May 13, 2020

to reset your preferences, http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html


or remove

 

Win:

C:\Users\\AppData\Local\Adobe\Animate CC \ and
C\Users\\AppData\Roaming\Adobe\Animate\\


Mac:

/Users//Library/Application Support/Adobe// and
/Users//Library/Preferences/Adobe/Animate//)