Skip to main content
Billy doido
Billy doido
Participating Frequently
May 11, 2020
Answered

my adobe animate this locking

my adobe animate gets locked when I move or rotate the drawing image  it also hangs if I create too many layers 

 

I use the Adobe Animate 2018 version for Windows 7 SP1 64 bit

This topic is closed to new replies. Start a new post to keep the conversation going.
kglad
kgladCorrect answer
Community Expert
May 19, 2020

Is that my application adobe animate still ta locking ai wanted to know what is folder that makes crashes my animate


if only one fla crashes, it's a fla corruption issue.

 

otherwise, remove:

 

Win:

C:\Users\\AppData\Local\Adobe\Animate CC \ and
C\Users\\AppData\Roaming\Adobe\Animate\\


Mac:

/Users//Library/Application Support/Adobe// and
/Users//Library/Preferences/Adobe/Animate//)

View reply

8 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
May 11, 2020

if you're using below 1600 layers (though the limit could be 16000, i can't remember), reset your preferences.

Translate
    Billy doido
    Billy doidoAuthor
    Participating Frequently
    May 12, 2020

    how do I change the settings of adobe Animate  thank you for listening to me

    Translate
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 13, 2020

    to reset your preferences, http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html


    or remove

     

    Win:

    C:\Users\\AppData\Local\Adobe\Animate CC \ and
    C\Users\\AppData\Roaming\Adobe\Animate\\


    Mac:

    /Users//Library/Application Support/Adobe// and
    /Users//Library/Preferences/Adobe/Animate//)

    Translate
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices