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patrickd42312521
Participant
March 23, 2021
Question

My animation file seems to have disappeared.

  • March 23, 2021
  • 1 reply
  • 1578 views

I don't have the working file for my animation anymore. This may not be a problem with Adobe Animate. Maybe it was a mistake I made or it was a problem with my Mac. 

-It is in my "Recent projects" list in Animate, but once I clicked on it, a message told me it no longer exists

-I have screenshots of the project and an exported gif of the project all in the folder I expected it to be in, but the working file is not there

-I have used the search function to find it in my Mac, but there are no results

-I have searched iCloud storage and have not found it there

-I have searched the trash and have not found it there

-I have searched ~/Library/[...]/Configurations and have not found it there

Any suggestions would be appreciated. I worked quite hard on it. 

    This topic has been closed for replies.

    1 reply

    kglad
    Community Expert
    Community Expert
    March 23, 2021

    do you have an auto-recovery file?

     

    win: C:\Users\<username>\AppData\Local\Adobe\<animate version>\en_US\Configuration

    mac: Users/<username>/Application Support/Adobe/<animate>/en_US/Configuration/

    patrickd42312521
    Participant
    March 25, 2021

    Hi, thanks for answering, I don't see anything in this folder which looks like an auto-recovery file. I see AutoRecoverFilenames.txt but it is blank.

    kglad
    Community Expert
    Community Expert
    March 25, 2021

    did you check your auto recovery preferences?