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Anthony Ray Morales
Participant
October 21, 2020
Question

My apps wont update

  • October 21, 2020
  • 1 reply
  • 234 views

I tried to update my files but it keeps failing. I retried and reset my computer but the apps wont update. I uninstalled Adobe Animate to try and see if I could reinstall it with the update but now I can't install animate at all with out saying installation failure. Does anyone know how I can update my apps or at least get Animate back?

 

PS. I recently transfered my files from a hard drive to a solid state drive, let me know if that plays a factor.

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    1 reply

    Preran
    Legend
    October 21, 2020

    Hi,

     

    Apologize for your experience. For quick help, I suggest getting in touch with our tech support team directly http://adobe.ly/21iudtV

     

    Thanks,

    Preran