my audio wont import

Forum|Forum|4 years ago
August 19, 2021
2 replies
331 views

this happens when i add audiio, do you know why?

This topic has been closed for replies.

S

Sukhesh Shenoy

Adobe Employee

Hi @KenHughes

This was a known issue & has been addressed in the latest Animate update - 21.0.9 released today. Please update your copy of Animate to the latest using Creative Cloud Desktop application to avail the fix.

Thanks, Sukhesh.

kglad

Community Expert

note: adobe updates get rolled-out to users at different times over a period of several days. if you don't see an update in your cc app, wait. it will appear within a few days.

kglad

Community Expert

use supproted file formats, bitrates etc, How to use sound in Adobe Animate

in particular:

However, mp3 sound data is compressed and smaller than WAV or AIFF sound data. Generally, when using WAV or AIFF files, it's best to use 16-22 kHz mono sounds (stereo uses twice as much data as mono), but Animate can import either 8- or 16-bit sounds at sample rates of 11, 22, or 44 kHz

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