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SPOOKYTOWN
SPOOKYTOWN
Participant
February 10, 2022
Answered

[Need help] Crashed And Lost My Work

  • February 10, 2022
  • 2 replies
  • 336 views

I was animating for maybe 3-4 hours tops when it suddenly popped up an "unknown" error and closed the application. I hadn't saved it yet and I couldn't before it closed itself. I open it and it's all gone except for the first frame I had previously saved from a few months ago. Does that mean I can't get my work back? Id hate to have to restart this. It still said I had opened it just a minute previously. I closed it and opened it once again but I can't get my work back! There should be an auto-save feature if there isn't like photoshop. I'm really frustrated!

    This topic has been closed for replies.
    Correct answer kglad

    open AutoRecoverFilenames.txt** and see if there was a saved file and, if so, check the folder location listed in that txt file.

     

    **

    win:

    C:\Users\<username>\AppData\Local\Adobe\<animate version>\en_US\Configuration

     

    mac:

    Users/<username>/Application Support/Adobe/<animate/flash version>/en_US/Configuration/

     

    p.s. start the good habit of saving your work frequently with increasing version number appended to your file name.

    2 replies

    Animatrr
    Animatrr
    Inspiring
    February 12, 2022

    Did you see a box while animating that said about a recovery?

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    February 11, 2022

    open AutoRecoverFilenames.txt** and see if there was a saved file and, if so, check the folder location listed in that txt file.

     

    **

    win:

    C:\Users\<username>\AppData\Local\Adobe\<animate version>\en_US\Configuration

     

    mac:

    Users/<username>/Application Support/Adobe/<animate/flash version>/en_US/Configuration/

     

    p.s. start the good habit of saving your work frequently with increasing version number appended to your file name.

    SPOOKYTOWN
    SPOOKYTOWNAuthor
    Participant
    February 11, 2022

    Thank you for the response! But im a little confused on how to do that. I cant seem to find where to find that I tried looking in files and pasting it and also tried in my appdata folder! I might just be trying in the wrong place I'm just to sure.
    Also, thank you! I have been saving much more frequently!

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 12, 2022

    start from c root and follow the path.

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