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Participant
September 3, 2024
Question

Need help, please - Could not open this scene or item - Damaged file or not enough available memory

  • September 3, 2024
  • 1 reply
  • 652 views

Could someone please help me fix this?

I was working on an Animate project last night, which I am trying to open today. Nevertheless, I always get the same error: "Adobe Aanimate could not open this scene or item possibly due to a damaged file or not enough available memory.

When I click OK, a second warning is issue: "Permission issue opening file". Then a third one: "Unable to access resource '^1' (type ^2)".

I looked for a solution to increase allocated memory but Animate settings offer no such options. I tried to open the file from the app and from the Finder. The same errors occur all the time, after about 20 seconds of beach-balling.

Here's the report log: https://we.tl/t-C0BAC4hnsq

I have tried to open an old version of the project, it worked but it barely contains the half of what I have done so far...

I have looked in the folder: /Users/user_name/Library/Application Support/Adobe/Animate 2024/en_US/Configuration/AutoRecoverFilenames.txt > The file has been update last night but it is empty of course...

I must finish this project before September 8th... I really need help please, thank you very much in advance.

Setup

  • Adobe Animate 2024 + Flanimate Powertools (Free version)

  • MacBook Pro Apple M1 Pro

  • 32 Gb RAM

  • Mac OS Sonoma 14.6.1

1 reply

kglad
Community Expert
Community Expert
September 3, 2024

you can try,

 

rename the fla to a zip

open winrar and repair the zip

rename the repaired zip to a fla

try to open the repaired fla in animate

Participant
September 3, 2024
Thanks for the tip. Unfortunately, it failed. I tried repairing the zip
file on Mac and Windows with WinRAR. Both rebuilt files cause Adobe Animate
to quit unexpectedly.